O que podemos aprender com um executivo da Google sobre gestão de tempo

O segredo está em criar tempo, não em gerir tempo.

As tuas segundas-feiras nunca vão ser felizes e produtivas. É o que defende Jeremiah Dillon, gestor de produto, conteúdo e web marketing na divisão Google Apps for Work. As sextas também não vão ser o apogeu da produtividade. Há dias em que o trabalho fluí melhor que outros, isto porque a semana segue um ritmo muito particular.

Jeremiah Dillon escreveu recentemente escreveu um e-mail à sua equipa com algumas dicas de gestão de tempo. Para o executivo o segredo está não em gerir tempo, mas antes em criar tempo. O e-mail foi publicado no site Fast Company e podes também encontrá-lo no final deste artigo.

O vídeo em baixo resume a ideia de Dillon. Um dos aspectos mais importantes tem a ver com o fluxo da semana e foi inspirado num estudo da psicóloga Debbie Moskowitz da Universidade McGill:

Segundas: energia renovada durante o fim-de-semana – resolve problemas simples como definir objectivos, organizar e planear.

Terças e quartas: pico de energia – resolve os problemas mais difíceis, escreve, faz brainstorm, planeia…

Quinta: a energia começa a baixar – agenda reuniões, especialmente quando são necessários consensos.

Sexta: o nível mais baixo de energia – faz trabalho leve, planeia a longo prazo, constrói relacionamentos…

De seguida, o e-mail completo de Jeremiah Dillon:

To: –
Subject: If you don’t have time to read this . . . read it twice.

Stop. Breathe. Now, think about how you’re managing your time.

Speaking for myself, I have some room for improvement.
It’s been said there are two paradigms to scheduling — the manager and the maker.

The manager’s day is cut into 30-minute intervals, and they change what they’re are doing every half hour. Sorta like Tetris — shifting blocks around and filling spaces.

The maker’s day is different. They need to make, to create, to build. But, before that, they need to think. The most effective way for them to use time is in half-day or full-day blocks. Even a single 30-minute meeting in the middle of “Make Time” can be disruptive.

We all need to be makers.

Ok. Great idea. I’ll do that . . . you know . . . later . . . I’m late for a meeting.

No. It doesn’t work that way. The only way to make this successful is to be purposeful. Establish an implementation intention. You need to define precisely when and where you’ll reserve Make Time for your projects. Let me tell you a story about a study on this effect:

  • The control group was asked to exercise once in the next week. 29% of them exercised.
  • Experiment group 1 was given the same ask, along with detailed information about why exercise is important to health (i.e., “You’ll die if you don’t”.) 39% of them exercised.
  • Experiment group 2 was asked to commit to exercising at a specific place, on a specific day at a specific time of their choosing. 91% of them exercised.

Commit to protecting Make Time on your calendar, including the time and place where you’ll be making, and ideally detail on what you’ll be making. That way, you know, it’ll actually happen.

So, I can just do this like . . . last thing on Friday, right . . . after all of my meetings are over?

Actually, no. Many of our meetings could be shorter or include fewer people, and some don’t need to happen at all. Take back those hours for your Make Time instead. But don’t put it off till the end of the day on Friday — the time you choose really matters. Your energy levels run the course of a wave throughout the week, so try to plan accordingly:

Aim to do the following:

Monday: Energy ramps out of the weekend — schedule low-demand tasks like setting goals, organizing, and planning.

Tuesday, Wednesday: Peak of energy — tackle the most difficult problems, write, brainstorm, schedule your Make Time.

Thursday: Energy begins to ebb — schedule meetings, especially when consensus is needed.

Friday: Lowest energy level — do open-ended work, long-term planning, and relationship building.

Always bias your Make Time toward the morning, before you hit a cycle of afternoon decision fatigue. Hold the late afternoon for more mechanical tasks.

My new challenge to you: create and protect your Make Time, and before you “steal someone’s chair,” consider whether it’ll be disruptive to their Make Time.

I have Make Time on my calendar. Please don’t schedule over it, and I promise to do my best not to schedule over yours.